Scheduling is, at best, a challenge that consumes a lot of managers’ time and energy. At worst, it’s a nightmare that continually spins off additional problems that affect operations and frustrate staff across the board. For most restaurants, scheduling fits somewhere in the middle: it’s not a killer, but it sure stands to improve.
Ideally, restaurants want a scheduling system in place that saves time, helps control labor costs, manages compliance issues, and ultimately, drives profits. That kind of performance is less about collecting and analyzing lots of data and more about providing a simple, efficient way to use already existing employee data.
Let’s unpack each of those benefits:
Efficient Workforce Management
An effective scheduling tool allows managers to allocate tasks and responsibilities more efficiently, ensuring that each staff member is utilized to their full potential. This leads to a more productive workforce and streamlined operations.
Control Labor Costs
An effective scheduling tool allows restaurants to set a budget and adjust scheduling accordingly. They can see projected shift sales and compare them to actual sales to understand how to most effectively adjust staffing based on trends, weather, and maintaining adequate coverage during busy or slow times.
A labor scheduling system can ensure compliance issues are in order, even automating the processes. Employees can schedule breaks at their clock outs, trade breaks or shifts with other employees, managers can view employee histories for individual staff, and more. Automated scheduling systems can also help ensure compliance with labor laws and regulations, such as break times and maximum working hours. This reduces the risk of legal issues and costly penalties associated with non-compliance.
Centralizing critical tasks within an efficient platform allows restaurants to focus on core operational and performance objectives. That boosts efficiency, cuts costs, and creates massive profit opportunities.
Efficient Workforce Management
Effective scheduling allows managers to allocate tasks and responsibilities more efficiently, ensuring that each staff member is utilized to their full potential. This leads to a more productive workforce and smoother operations.
Improved Customer Service
Proper staffing levels enable you to provide enhanced customer service. When you have the right number of employees available, wait times decrease, orders are fulfilled promptly, and overall customer satisfaction increases.
Avoiding overworked employees prevents burnout and exhaustion. Proper scheduling with adequate breaks can contribute to a healthier and more motivated workforce.
Employee Satisfaction & Empowerment
Consistent and fair scheduling practices enhance employee satisfaction and boost morale. When employees have a predictable work schedule and their preferences are considered, morale improves, leading to higher retention rates and lower turnover. Effective labor scheduling solutions also give employees the ability to input their availability and request time off — fostering a sense of empowerment and control over their work-life balance. This can lead to higher engagement and satisfaction.
Automated scheduling systems significantly reduce the time and effort required to create, adjust, and manage schedules. Managers can focus on other critical tasks that contribute to the restaurant’s success.
Overall, effective labor scheduling plays a pivotal role in achieving operational efficiency, reducing costs, enhancing employee well-being, and providing exceptional customer experiences — all of which contribute to the long-term success of a restaurant. Other restaurants are already realizing all those benefits. Are you?
If you’re ready to simplify and make your labor scheduling more efficient, Decision Logic can help. Our Labor and Scheduling tools along with the Employee Central app are mobile, affordable, and easy to use to help increase accountability and autonomy. Get in touch with us to learn more or schedule a demo today!